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Cisco Customer Experience (CX) Level 1 - Service
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Cisco Smart Net Total Care Software Support Service - 1 Year - Service
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4849
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42101
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35647
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24801
New Releases Update
24158
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23763
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12239
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8216
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6929
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4631
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4575
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4457
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1974
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1788
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1716
Knowledge Base Access
1605
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1592
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1588
Comprehensive Defective Material Retention
889
Return Material Authorization
799
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657
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536
Intrusion Definition Update
505
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495
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407
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381
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368
Online Return Material Authorization (RMA)
332
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304
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246
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206
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182
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175
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164
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153
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149
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121
Remote Technical Support
112
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105
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74
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67
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65
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65
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57
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55
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50
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47
Mechanical Breakdown
45
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40
Remote Knowledge Transfer
39
Remote Training
38
Outage Management
23358
On-site
5251
Service Depot
2501
Carry-in
6
On-site/Service Depot
1
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